The stand sits on a counter or table. One tap near your phone opens the feedback page – no app, no camera, and faster than a QR code.
Resolve bad reviews
before they go public,
with one simple tap.
Watch RepuTap Work
What does RepuTap do?
The Process for Customers
RateCustomers pick 1-5 stars. 4-5 star reviews get pushed publicly online, while 3 stars or under can send the issue privately to you instead, so you can fix it first.
ShareHappy customers are directed to Google, Yelp, or Tripadvisor to post their review publicly.
The Process for Owners
ReceiveYou get an alert the moment negative feedback is submitted, with the rating, the comment and their contact details if they left them.
AI suggested responseRegenerate
We're really sorry your food came
out cold. That's not the experience
we want for you at all.
Send replyContact the customer straight from your dashboard, you can choose to reply and resolve issues.
0.0Criticalout of 5.0 · 8 items
+0This week0%Response rate2Resolved
Your dashboard shows every rating, comment and trend over time. With the Pro Plan, get AI-powered insights on key issues, trends, and opportunities specific to your business.
Pricing
Flexible Plans
Starter
$65/month
- RepuTap device included
- Feedback inbox & status tracking
- Email alerts on new feedback
- Google / Yelp / T.A. redirect routing
- 24/7 email support
Stand ships free · Lifetime warranty · Cancel anytime
Pro
Popular$95/month
- Everything in Starter
- AI Reply drafts for complaints
- Weekly Trend & Insight analysis
- Live Google review tracking
- Unlimited AI insight reports
- Feedback form customization
Stand ships free · Lifetime warranty · Cancel anytime
Enterprise
Custom/month
- Choose between Starter or Pro for multiple locations
- 2–5 locations — 15% off
- 6–20 locations — 20% off
RepuTapFeatures
Let customers share their full experience in seconds with a simple tap — no app or login needed.
Contact unhappy customers directly through private email, resolving their complaint before it ever becomes a damaging public review.
AI instantly writes a personalized response tailored to each piece of feedback so you can reply with confidence.
Access your full dashboard and feedback inbox from any device, anytime — desktop, tablet, or mobile, always in sync.
Get detailed monthly reports that separate one-off complaints from real trends so you always know exactly where to improve.
Automatically surface recurring words and phrases across all your feedback to quickly spot patterns and emerging issues over time.
Send happy customers directly to your Google listing after a great experience, earning authentic five-star reviews in real time.
Get a real-time notification the moment feedback is submitted so you can respond before a bad review goes live.
Track every rating, comment, and trend over time with filters that give you complete visibility into your feedback history.
Trusted by 80+ Businesses in the USA
For every industry
Spot patterns and make smarter reputation decisions effortlessly.
ExploreRetail
Gym
Mechanic
Dentist
Hotel
Salon
Restaurant
Med Spa
Retail
Gym
Mechanic
Dentist
Hotel
Salon
Restaurant
Med Spa
OAOlive & Ash
How was your visit?Absolutely loved itContinue
Your background. Your logo. On Pro Plan.
Help Center
Your Guide to Quick Solutions
Yes! The RepuTap Stand and RepuTap Cards work with every modern iPhone and Android device. Customers don't need to download anything, scan a QR code, or open an app. One tap opens the feedback page directly in their browser.
Absolutely. During onboarding you provide your Google, Yelp, Facebook, or any other review page link, and RepuTap points customers straight to it. You also get a private channel to hear from customers directly, so you can resolve bad reviews before they go public.
No. Review gating means hiding the public review link from customers who leave a low rating, and RepuTap never does that. RepuTap is fully legal and built to comply with Google, Yelp, and TripAdvisor review policies and FTC guidelines.
No. The feedback form is completely open — no login, no sign-up, no friction. The fewer steps between a customer and their feedback, the more responses you get. They tap, they rate, they're done in under 30 seconds.
Low ratings (1–3 stars) land in your dashboard, you get an instant email alert, and an AI-drafted response is generated for you to review and send.
No problem. There is a lifetime warranty on every RepuTap Stand and RepuTap Card. Contact us and we'll replace it for you completely free.